Difficulty

Moderate

Steps

4

Time Required

                          10 - 20 minutes            

Sections

2

  • Bottom Cover
  • 3 steps
  • RAM
  • 1 step

Flags

0

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Introduction

RAM (short for “random access memory”) provides temporary storage for a computer. RAM enables a computer to run with optimal speed and performance. Some signs of faulty RAM include the blue screen of death, sluggish performance, or random crashes and reboots.

This laptop is equipped for a maximum memory module capacity of 24 GB. You can add one 16 GB 2400MHz DDR4 SO-DIMM. You can run a RAM diagnostic tool to see if replacement is needed.

Before beginning this guide, make sure to disable the internal battery, power down your device, and disconnect from any external power sources.

What you need

Step 1

              Bottom Cover               
  • Disable the battery, power down the device, and unplug the power adapter from your device before proceeding/beginning the guide.
  • Loosen the six captive screws with a Phillips #1 screwdriver.

Disable the battery, power down the device, and unplug the power adapter from your device before proceeding/beginning the guide.

Loosen the six captive screws with a Phillips #1 screwdriver.

1024

Step 2

  • Remove the bottom cover with an opening tool.
  • Start from the top edge near the hinge and work your way along the edge until all of the clips are unsnapped.

Remove the bottom cover with an opening tool.

Start from the top edge near the hinge and work your way along the edge until all of the clips are unsnapped.

Step 3

  • Lift the bottom cover off.

Lift the bottom cover off.

Step 4

              RAM               
  • Pull the plastic film back.
  • Push the clips outward to release the RAM stick.
  • My device doesn’t have RAM so you don’t see it.
  • The RAM stick will pop out at an angle. Pull the RAM stick out at the same angle.

Pull the plastic film back.

Push the clips outward to release the RAM stick.

My device doesn’t have RAM so you don’t see it.

The RAM stick will pop out at an angle. Pull the RAM stick out at the same angle.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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Author

                    Sarah Westberg                     

Member since: 03/11/2019

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