Difficulty

Easy

Steps

7

Time Required

                          5 - 15 minutes

Sections

1

  • Keyboard
  • 7 steps

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0

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Introduction

A properly functioning keyboard will register keystrokes on the laptop’s display. Functioning keys will pop back up to their normal position after typing and will feel securely attached to the keyboard.

A keyboard that is malfunctioning may only register some keystrokes (or no keystrokes at all) on the laptop’s display. Certain keys may get stuck when pressed down or keycaps may feel loose when typing.

If you suspect that your keyboard issues are software-related, visit this PCMag article for more information.

Make sure to disable the internal battery, power down your device, and disconnect from any external power sources before you begin.

What you need

Step 1

              Keyboard
  • Disable the battery, power down, and unplug your device before you begin.
  • Pry the left and right trackpad buttons up with a spudger.

Disable the battery, power down, and unplug your device before you begin.

Pry the left and right trackpad buttons up with a spudger.

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Step 2

  • With a Phillips #0 screwdriver, loosen the two captive screws underneath the left and right trackpad buttons.

With a Phillips #0 screwdriver, loosen the two captive screws underneath the left and right trackpad buttons.

Step 3

  • Wedge the spudger under the front edge of the keyboard to push the keyboard toward the back of the system.
  • Lift the front edge of the keyboard up by a few millimeters.

Wedge the spudger under the front edge of the keyboard to push the keyboard toward the back of the system.

Lift the front edge of the keyboard up by a few millimeters.

Step 4

  • Gently, pull the keyboard out from the bezel and flip it over.
  • It is connected to to the keyboard and trackpad cables so be sure not to yank it over to avoid tearing them.

Gently, pull the keyboard out from the bezel and flip it over.

It is connected to to the keyboard and trackpad cables so be sure not to yank it over to avoid tearing them.

Step 5

  • Use the spudger to disconnect the trackpad cable from the system.
  • For more information on types of connectors, check out this guide.

Use the spudger to disconnect the trackpad cable from the system.

For more information on types of connectors, check out this guide.

Step 6

  • Use the spudger to disconnect the keyboard cable from the system.

Use the spudger to disconnect the keyboard cable from the system.

Step 7

  • Lift the keyboard off of the palm rest.

Lift the keyboard off of the palm rest.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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                    Sarah Westberg

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