Difficulty

Easy

Steps

16

Time Required

                          20 - 25 minutes            

Sections

3

  • External Battery
  • 2 steps
  • Bottom Cover
  • 6 steps
  • Charging Port
  • 8 steps

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0

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Introduction

The charging port (also called a DC-in cable) provides power to the laptop in the form of direct current (DC). If your battery fails to charge, or you need to wiggle the charging cable around to maintain a charge, the charging port may be failing.

Make sure to disable the internal battery, power down your device, and disconnect from any external power sources before you begin.

What you need

Step 1

              External Battery               
  • Before you begin this guide, make sure to disable the internal battery, power down your device, and disconnect from any external power sources.
  • Place the laptop so that the bottom is facing upwards.
  • Slide the latch on the left side of the battery to the left until it clicks in place.

Before you begin this guide, make sure to disable the internal battery, power down your device, and disconnect from any external power sources.

Place the laptop so that the bottom is facing upwards.

Slide the latch on the left side of the battery to the left until it clicks in place.

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Step 2

  • Slide the latch on the right side of the battery to the right and hold it in place with your thumb.
  • Use your other hand to slide the battery towards the back of the laptop.
  • Lift the battery up and away from the laptop.

Slide the latch on the right side of the battery to the right and hold it in place with your thumb.

Use your other hand to slide the battery towards the back of the laptop.

Lift the battery up and away from the laptop.

Step 3

              Bottom Cover               
  • Loosen the eight captive screws in the bottom cover using a Phillips #1 screwdriver.

Loosen the eight captive screws in the bottom cover using a Phillips #1 screwdriver.

Step 4

  • Insert the flat end of a spudger in between the bottom cover and the rest of the laptop, starting in the lower left corner.
  • Pry the lower left corner of the bottom cover up by a few millimeters.
  • Slide the spudger along the bottom of the laptop to release the clips until you reach the lower right corner.
  • You may hear some snapping noises as the clips are released.

Insert the flat end of a spudger in between the bottom cover and the rest of the laptop, starting in the lower left corner.

Pry the lower left corner of the bottom cover up by a few millimeters.

Slide the spudger along the bottom of the laptop to release the clips until you reach the lower right corner.

You may hear some snapping noises as the clips are released.

Step 5

  • Slide the spudger along the right and top sides of the bottom cover to release the clips.
  • You may hear some snapping noises as the clips are released.
  • Potential for device damage: If the clips do not release easily, check to ensure that the captive screws are fully loosened. Forcing the clips to detach can crack the bottom cover.

Slide the spudger along the right and top sides of the bottom cover to release the clips.

Potential for device damage: If the clips do not release easily, check to ensure that the captive screws are fully loosened. Forcing the clips to detach can crack the bottom cover.

Step 6

  • Use the spudger to pry the upper left corner up by a few millimeters.
  • Pry up the sections of the bottom cover with printed logos of the ports.
  • Potential for device damage: Prying inside the ports themselves can damage your laptop. Be sure to only pry up on the sections of the cover that extend past the ports.

Use the spudger to pry the upper left corner up by a few millimeters.

Pry up the sections of the bottom cover with printed logos of the ports.

Potential for device damage: Prying inside the ports themselves can damage your laptop. Be sure to only pry up on the sections of the cover that extend past the ports.

Step 7

  • Use the spudger to pry up the bottom cover in the lower portion of the external battery compartment by a few millimeters.

Use the spudger to pry up the bottom cover in the lower portion of the external battery compartment by a few millimeters.

Step 8

  • Use both hands to lift the bottom cover up and away from the laptop.

Use both hands to lift the bottom cover up and away from the laptop.

Step 9

              Charging Port               
  • Remove two 4.7 mm screws from the hinge in the upper right-hand corner using a Phillips #1 screwdriver.

Remove two 4.7 mm screws from the hinge in the upper right-hand corner using a Phillips #1 screwdriver.

Step 10

  • Lift the bottom of the laptop up by a few inches to rotate the upper right hinge.
  • Place the bottom of the laptop back down.

Lift the bottom of the laptop up by a few inches to rotate the upper right hinge.

Place the bottom of the laptop back down.

Step 11

  • Use a pair of blunt nose tweezers to pull the white connector out of its socket.

Use a pair of blunt nose tweezers to pull the white connector out of its socket.

Step 12

  • Use your fingers to remove the black cable from its slots above the motherboard.

Use your fingers to remove the black cable from its slots above the motherboard.

Step 13

  • Use your fingers to lift the gray cable out of its slots.

Use your fingers to lift the gray cable out of its slots.

Step 14

  • Remove the single 4.7 mm screw from the charging port bracket using a Phillips #1 screwdriver.

Remove the single 4.7 mm screw from the charging port bracket using a Phillips #1 screwdriver.

Step 15

  • Use your fingers to remove the charging port bracket from the laptop.

Use your fingers to remove the charging port bracket from the laptop.

Step 16

  • Use your fingers to slide the charging port out from beneath the gray cable to remove it from the laptop.

Use your fingers to slide the charging port out from beneath the gray cable to remove it from the laptop.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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                    Kristen Gismondi                     

Member since: 11/12/2014

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