Difficulty
Moderate
Steps
4
Time Required
10 - 15 minutes
Sections
1
- Keyboard
- 4 steps
Flags
0
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Introduction
What you need
Step 1
Keyboard
- Power down the Chromebook before starting the repair.
- Opening the Chromebook voids the manufacturer warranty.
- Flip the Chromebook so that the bottom is facing up.
- Use a Phillips #1 screwdriver to remove the six 6.6 mm screws on the bottom.
- Use a spudger to remove each of the 4 rubber feet.
- Use a Phillips #1 screwdriver to remove the four additional screws under the rubber feet.
Power down the Chromebook before starting the repair.
Opening the Chromebook voids the manufacturer warranty.
Flip the Chromebook so that the bottom is facing up.
Use a Phillips #1 screwdriver to remove the six 6.6 mm screws on the bottom.
Use a spudger to remove each of the 4 rubber feet.
Use a Phillips #1 screwdriver to remove the four additional screws under the rubber feet.
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Step 2
- Flip the Chromebook back over and open the screen.
- Wedge the plastic opening tool between the keyboard and the bottom of the Chromebook.
- Run the plastic opening tool along the seam between the keyboard and the bottom of the Chromebook until the keyboard moves freely. Several tabs will pop out.
- It is normal for the tabs to make a loud click when released. The corner tabs will be harder to release than the others and will make a louder click.
Flip the Chromebook back over and open the screen.
Wedge the plastic opening tool between the keyboard and the bottom of the Chromebook.
Run the plastic opening tool along the seam between the keyboard and the bottom of the Chromebook until the keyboard moves freely. Several tabs will pop out.
It is normal for the tabs to make a loud click when released. The corner tabs will be harder to release than the others and will make a louder click.
Step 3
- Once the keyboard is released, grab the two top corners closest to the screen and slowly lift the keyboard up.
- Do not lift the keyboard quickly or you might break the two cables that connect the keyboard to the motherboard.
- Disconnect the cables by lifting up the retaining flaps on the black ZIF connectors.
- Slowly pull the cables up and out of the connectors.
Once the keyboard is released, grab the two top corners closest to the screen and slowly lift the keyboard up.
Do not lift the keyboard quickly or you might break the two cables that connect the keyboard to the motherboard.
Disconnect the cables by lifting up the retaining flaps on the black ZIF connectors.
Slowly pull the cables up and out of the connectors.
Step 4
- Lift the keyboard up and off the back panel, exposing the motherboard and battery.
Lift the keyboard up and off the back panel, exposing the motherboard and battery.
To reassemble your device, follow these instructions in reverse order.
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Author
with 8 other contributors
Jackson Tucker
Member since: 04/26/2017
833 Reputation
3 Guides authored
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Team
Cal Poly, Team S21-G1, Livingston Spring 2017
Member of Cal Poly, Team S21-G1, Livingston Spring 2017
CPSU-LIVINGSTON-S17S21G1
4 Members
14 Guides authored
Michael Faherty - May 15, 2018
Reply
I have this laptop. The top right corner of the keyboard has popped out. How do I fix this?
Craig Carlson - Nov 16, 2018
Try removing the rubber foot under the popped corner, remove the screw, push down on the corner and replace the screw while holding the corner down.
Just a note: the little rubber feet are all lettered (A-D) and you do need to match them to their proper corners when re-assembling.
Richard Williams - May 7, 2019
Reply
I have several keys that have stopped working. Replace the keyboard or is there a fix?
Jan - Aug 12, 2019
This happen when the ribbon cable that connects the keyboard gets squashed too hard.
See [1] below for a decription and fix.
