Difficulty

Moderate

Steps

31

Time Required

                          1 - 2 hours            

Sections

4

  • Pentalobe Screws
  • 1 step
  • Opening Procedure
  • 11 steps
  • Display Assembly
  • 9 steps
  • Lower Speaker
  • 10 steps

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Introduction

What you need

Step 1

              Remove the pentalobe screws               
  • Before you begin, discharge your iPhone battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.
  • Power off your iPhone before beginning disassembly.
  • Remove the two 6.7 mm-long pentalobe screws at the bottom edge of the iPhone.
  • Opening the iPhone’s display will compromise its waterproof seals. Have replacement seals ready before you proceed past this step, or take care to avoid liquid exposure if you reassemble your iPhone without replacing the seals.

Before you begin, discharge your iPhone battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.

Power off your iPhone before beginning disassembly.

Remove the two 6.7 mm-long pentalobe screws at the bottom edge of the iPhone.

Opening the iPhone’s display will compromise its waterproof seals. Have replacement seals ready before you proceed past this step, or take care to avoid liquid exposure if you reassemble your iPhone without replacing the seals.

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Step 2

              Heat the lower edge of the phone               
  • Heating the lower edge of the iPhone helps soften the adhesive securing the display, making it easier to open.
  • Use a hairdryer or heat gun or prepare an iOpener and apply it to the lower edge of the iPhone for about a minute.

Heating the lower edge of the iPhone helps soften the adhesive securing the display, making it easier to open.

Use a hairdryer or heat gun or prepare an iOpener and apply it to the lower edge of the iPhone for about a minute.

Step 3

              Apply suction cup(s)               
  • The next two steps demonstrate the iSclack, a handy tool that we recommend for anyone doing frequent repairs. If you aren’t using the iSclack, skip down two steps for an alternate method.
  • If the plastic depth gauge is attached at the center of the iSclack, remove it now—it’s not needed for larger iPhones like the iPhone 11.
  • Position the suction cups near the bottom edge of the iPhone—one on the front, and one on the back.
  • Press both suction cups firmly into place.
  • If your display or back glass is badly cracked, covering it with a layer of clear packing tape may help the suction cups adhere. The iSclack also includes two pieces of tape for this purpose.

The next two steps demonstrate the iSclack, a handy tool that we recommend for anyone doing frequent repairs. If you aren’t using the iSclack, skip down two steps for an alternate method.

If the plastic depth gauge is attached at the center of the iSclack, remove it now—it’s not needed for larger iPhones like the iPhone 11.

Position the suction cups near the bottom edge of the iPhone—one on the front, and one on the back.

Press both suction cups firmly into place.

If your display or back glass is badly cracked, covering it with a layer of clear packing tape may help the suction cups adhere. The iSclack also includes two pieces of tape for this purpose.

Step 4

  • Hold onto your iPhone securely and close the handle of the iSclack to slightly separate the screen from the rear case of the phone.
  • Don’t try to completely separate the screen; a small opening along the bottom edge is all you need.
  • Insert an opening pick into the gap under the display on the lower edge of the iPhone.
  • Skip the next two steps.

Hold onto your iPhone securely and close the handle of the iSclack to slightly separate the screen from the rear case of the phone.

Don’t try to completely separate the screen; a small opening along the bottom edge is all you need.

Insert an opening pick into the gap under the display on the lower edge of the iPhone.

Skip the next two steps.

Step 5

  • If you’re using a single suction handle, apply it to the bottom edge of the phone, while avoiding the curved portion of the glass.
  • If your display is badly cracked, covering it with a layer of clear packing tape may help the suction cup to stick. Alternatively, you can use very sticky tape instead of the suction cup. Or if all else fails, you can superglue the suction cup to the broken screen.

If you’re using a single suction handle, apply it to the bottom edge of the phone, while avoiding the curved portion of the glass.

If your display is badly cracked, covering it with a layer of clear packing tape may help the suction cup to stick. Alternatively, you can use very sticky tape instead of the suction cup. Or if all else fails, you can superglue the suction cup to the broken screen.

Step 6

              Lift the display slightly               
  • Pull up on the suction cup with firm, constant pressure to create a slight gap between the front panel and rear case.
  • Insert an opening pick into the gap.
  • The watertight adhesive holding the display in place is very strong; creating this initial gap takes a significant amount of force. If you’re having a hard time opening a gap, apply more heat, and gently rock the screen up and down to weaken the adhesive until you create enough of a gap to insert your tool.

Pull up on the suction cup with firm, constant pressure to create a slight gap between the front panel and rear case.

Insert an opening pick into the gap.

The watertight adhesive holding the display in place is very strong; creating this initial gap takes a significant amount of force. If you’re having a hard time opening a gap, apply more heat, and gently rock the screen up and down to weaken the adhesive until you create enough of a gap to insert your tool.

Step 7

              Separate the screen adhesive               
  • Slide the opening pick around the lower left corner and up the left edge of the iPhone, slicing through the adhesive holding the display in place.
  • Don’t insert the opening pick too far into the iPhone, or you may cause damage to internal components.

Slide the opening pick around the lower left corner and up the left edge of the iPhone, slicing through the adhesive holding the display in place.

Don’t insert the opening pick too far into the iPhone, or you may cause damage to internal components.

Step 8

  • Re-insert your pick at the bottom edge of the iPhone, and slide it up the right side to continue separating the adhesive.
  • Don’t insert the pick very far, or you may damage the display cables along this side of the iPhone. Insert it only a few millimeters, or about the width of the display bezel.

Re-insert your pick at the bottom edge of the iPhone, and slide it up the right side to continue separating the adhesive.

Don’t insert the pick very far, or you may damage the display cables along this side of the iPhone. Insert it only a few millimeters, or about the width of the display bezel.

Step 9

  • The top edge of the display is secured with both glue and clips.
  • Gently pull the right edge of the display down slightly (in the direction of the Lightning port).
  • Insert your pick into the top-right corner of the phone.

The top edge of the display is secured with both glue and clips.

Gently pull the right edge of the display down slightly (in the direction of the Lightning port).

Insert your pick into the top-right corner of the phone.

Step 10

  • Continue pulling the display down (toward the Lightning port) as needed in order to make a gap large enough for the pick.
  • Slide the pick to the top left corner and cut any remaining adhesive securing the display.
  • Again, don’t insert the pick more than a few millimeters—about the width of the display bezel—or you may damage the Face ID sensor array.

Continue pulling the display down (toward the Lightning port) as needed in order to make a gap large enough for the pick.

Slide the pick to the top left corner and cut any remaining adhesive securing the display.

Again, don’t insert the pick more than a few millimeters—about the width of the display bezel—or you may damage the Face ID sensor array.

Step 11

              Remove the suction cup(s)               
  • Pull the small nub on the suction cup to detach it from the front panel.
  • If you used an iSclack and it’s still affixed to the iPhone, remove it now.

Pull the small nub on the suction cup to detach it from the front panel.

If you used an iSclack and it’s still affixed to the iPhone, remove it now.

Step 12

              Open the iPhone               
  • Open the iPhone by swinging the display up from the left side, like the back cover of a book.
  • Don’t try to fully separate the display yet, as several fragile ribbon cables still connect it to the iPhone’s logic board.
  • Prop the display up against something sturdy.
  • During reassembly, lay the display in position, align the clips along the top edge, and carefully press the top edge into place before snapping the rest of the display down. If it doesn’t click easily into place, check the condition of the clips around the perimeter of the display and make sure they aren’t bent.

Open the iPhone by swinging the display up from the left side, like the back cover of a book.

Don’t try to fully separate the display yet, as several fragile ribbon cables still connect it to the iPhone’s logic board.

Prop the display up against something sturdy.

During reassembly, lay the display in position, align the clips along the top edge, and carefully press the top edge into place before snapping the rest of the display down. If it doesn’t click easily into place, check the condition of the clips around the perimeter of the display and make sure they aren’t bent.

Step 13

              Display Assembly               
  • To access the screws in the following step, tilt the display by slightly lifting its lower edge.
  • Be careful not to strain or tear the display cables.

To access the screws in the following step, tilt the display by slightly lifting its lower edge.

Be careful not to strain or tear the display cables.

Step 14

              Unscrew the battery connector cover               
  • Use a Y000 driver to remove the three 1.1 mm-long screws securing the battery connector bracket.
  • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from.
  • During reassembly, this is a good point to power on your iPhone and test all functions before you seal the display in place. Be sure to power your iPhone back down completely before you continue working.

Use a Y000 driver to remove the three 1.1 mm-long screws securing the battery connector bracket.

Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from.

During reassembly, this is a good point to power on your iPhone and test all functions before you seal the display in place. Be sure to power your iPhone back down completely before you continue working.

Step 15

              Remove the battery connector cover               
  • Remove the bracket.

Remove the bracket.

Step 16

              Disconnect the battery               
  • Use a spudger or a clean fingernail to pry the battery connector up from its socket on the logic board.
  • Try not to damage the black silicone seal surrounding this and other board connections. These seals provide extra protection against water and dust intrusion.
  • Bend the connector slightly away from the logic board to prevent it from accidentally contacting the socket.

Use a spudger or a clean fingernail to pry the battery connector up from its socket on the logic board.

Try not to damage the black silicone seal surrounding this and other board connections. These seals provide extra protection against water and dust intrusion.

Bend the connector slightly away from the logic board to prevent it from accidentally contacting the socket.

Step 17

              Unscrew the logic board cover screws               
  • Use a Y000 driver to remove the five 1.1 mm screws securing the logic board cover bracket.

Use a Y000 driver to remove the five 1.1 mm screws securing the logic board cover bracket.

Step 18

              Remove the logic board cover bracket               

Step 19

              Disconnect the display               
  • Use a spudger or a fingernail to disconnect the LCD panel cable connector.
  • Disconnect the digitizer connector next to it.

Use a spudger or a fingernail to disconnect the LCD panel cable connector.

Disconnect the digitizer connector next to it.

Step 20

              Disconnect the front sensors               
  • Use the point of a spudger or a fingernail to disconnect the front panel sensor assembly connector.

Use the point of a spudger or a fingernail to disconnect the front panel sensor assembly connector.

Step 21

              Remove the display assembly               
  • Remove the display assembly.
  • During reassembly, pause here if you wish to replace the waterproof adhesive around the edges of the display.

Remove the display assembly.

During reassembly, pause here if you wish to replace the waterproof adhesive around the edges of the display.

Step 22

              Remove the lower bracket screws               
  • Using a Phillips driver, remove the five screws securing the bracket below the Taptic engine and speaker:
  • Four 1.6 mm screws
  • One 1.3 mm screw

Using a Phillips driver, remove the five screws securing the bracket below the Taptic engine and speaker:

Four 1.6 mm screws

One 1.3 mm screw

Step 23

              Remove the lower bracket               
  • Remove the lower bracket.

Remove the lower bracket.

Step 24

              Remove the Taptic Engine connector tape               
  • Use tweezers to lift and remove the black tape and rubber pad covering the Taptic Engine connector.
  • Use a little heat from a hair dryer or iOpener to make the tape easier to peel up and re-adhere later.

Use tweezers to lift and remove the black tape and rubber pad covering the Taptic Engine connector.

Use a little heat from a hair dryer or iOpener to make the tape easier to peel up and re-adhere later.

Step 25

              Unscrew the lower speaker               
  • Remove the five screws securing the speaker and brackets:
  • One 1.9 mm Phillips screw
  • One 2.3 mm Phillips screw
  • One 3.1 mm standoff screw
  • Two 1.6 mm Phillips screws

Remove the five screws securing the speaker and brackets:

One 1.9 mm Phillips screw

One 2.3 mm Phillips screw

One 3.1 mm standoff screw

Two 1.6 mm Phillips screws

Step 26

              Remove the grounding clip               
  • Remove the small grounding clip on the top right corner of the speaker.

Remove the small grounding clip on the top right corner of the speaker.

Step 27

              Remove the Taptic Engine connector cover               
  • Remove the Taptic Engine connector cover.

Remove the Taptic Engine connector cover.

Step 28

              Remove the speaker standoff screw               
  • Lift and push aside the small board covering the remaining speaker screw in the bottom right corner of the iPhone.
  • Remove the 2.4 mm standoff screw underneath.

Lift and push aside the small board covering the remaining speaker screw in the bottom right corner of the iPhone.

Remove the 2.4 mm standoff screw underneath.

Step 29

              Loosen the speaker               
  • Insert a spudger under the top edge of the speaker, near the edge of the iPhone’s case.
  • Gently pry up and lift the top edge of the speaker.

Insert a spudger under the top edge of the speaker, near the edge of the iPhone’s case.

Gently pry up and lift the top edge of the speaker.

Step 30

  • Hold the speaker by its side edges and rock it side-to-side, separating the adhesive securing it to the bottom edge of the iPhone.
  • Pull the speaker away from the bottom edge of the iPhone until the adhesive gasket separates.

Hold the speaker by its side edges and rock it side-to-side, separating the adhesive securing it to the bottom edge of the iPhone.

Pull the speaker away from the bottom edge of the iPhone until the adhesive gasket separates.

Step 31

              Remove the speaker               
  • Remove the speaker.
  • Optionally, to help protect against water and dust intrusion, replace the speaker’s adhesive gasket during reassembly:
  • Peel away any remaining adhesive with tweezers.
  • Prep the area underneath by cleaning it with a bit of isopropyl alcohol and a lint-free cloth or coffee filter so that the gasket adheres properly.
  • Install a new gasket onto the speaker, and then install the speaker.

Remove the speaker.

Optionally, to help protect against water and dust intrusion, replace the speaker’s adhesive gasket during reassembly:

Peel away any remaining adhesive with tweezers.

Prep the area underneath by cleaning it with a bit of isopropyl alcohol and a lint-free cloth or coffee filter so that the gasket adheres properly.

Install a new gasket onto the speaker, and then install the speaker.

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow these instructions in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our iPhone 11 Answers community for help.

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