This is a troubleshooting page for the iGrill Gen 1 7685-IGLK, an iDevices product.
Check to see if the batteries are sufficiently charged. If the batteries are not working, you will need to replace them.
If the batteries are sufficiently charged, check to see if the batteries are inserted in the correct orientation in the device.
A current solution to this problem is not solvable by normal measures.
Either or both probes are not being recognized by the device. If the metal divots are not touching the probes, you may need to fix them.
Your batteries may be low on power or are encountering a software problem. Try to correct this problem by replacing the batteries, otherwise the issue may be not solvable by normal measures.
Batteries are not working properly or are low on power. Replace all 4 of the used AA batteries and try again.
If the device is not able to be discovered by a connecting device or the blue Bluetooth logo is not displayed on the screen, you must reset the Bluetooth configurations. Press and hold the plus and minus buttons, press the power button, then repeat. Then hold all three buttons down until you hear a long steady beep, after the beep release the buttons.
Try pairing the device you want to connect to your iGrill to another device. The connectivity problems may lie with the device initiating the pair.
Ensure that the internal audio piece is soldered on properly.
