Difficulty
Moderate
Steps
16
Time Required
1 - 2 hours
Sections
4
- All-In-One Cable
- 3 steps
- Top Strap
- 3 steps
- Head Strap Removal
- 6 steps
- Outer Shell
- 4 steps
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0
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Introduction
Power off and unplug your headset before you begin your repair.
What you need
Step 1
Reposition the head strap
- Rotate the head strap forward as far as it will go.
Rotate the head strap forward as far as it will go.
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Step 2
Unplug the All-In-One Cable
- Unplug the All-In-One Cable from your headset.
Unplug the All-In-One Cable from your headset.
Step 3
Remove the All-In-One Cable
- Remove the All-In-One Cable from the cable guides along the left side of the head strap.
- During reassembly, connect the All-In-One Cable to the headset before routing it through the cable guides. This will ensure it has the right amount of slack.
Remove the All-In-One Cable from the cable guides along the left side of the head strap.
During reassembly, connect the All-In-One Cable to the headset before routing it through the cable guides. This will ensure it has the right amount of slack.
Step 4
Remove the top strap
- Separate the top strap from itself where the velcro secures it.
Separate the top strap from itself where the velcro secures it.
Step 5
- Peel back the Velcro securing the rear of the top strap.
- Feed the top strap out through the head strap to remove it.
Peel back the Velcro securing the rear of the top strap.
Feed the top strap out through the head strap to remove it.
Step 6
- Feed the top strap through the clip on the headset to fully remove it.
Feed the top strap through the clip on the headset to fully remove it.
Step 7
Remove the front side foam pads
- Peel off both front side foam pads to uncover the speaker wires.
Peel off both front side foam pads to uncover the speaker wires.
Step 8
Remove two rubber spacers
- Insert the pointed end of your spudger behind the square rubber spacer next to each headphone screw.
- Gently pry the rubber spacers out of the head strap.
- Be careful not to accidentally pry any of the speaker wires under the rubber spacer.
Insert the pointed end of your spudger behind the square rubber spacer next to each headphone screw.
Gently pry the rubber spacers out of the head strap.
Be careful not to accidentally pry any of the speaker wires under the rubber spacer.
Step 9
Disconnect the speaker wires
- Use the pointed end of your spudger to pry up and disconnect both the left and right headphone speaker wires.
Use the pointed end of your spudger to pry up and disconnect both the left and right headphone speaker wires.
Step 10
Remove the head strap
- Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.
- Use a T5 Torx screwdriver to remove the following screws securing the head strap to the headset:
- Four 3.9 mm screws (two on each side)
- Two 4.1 mm screws (one on each side)
Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.
Use a T5 Torx screwdriver to remove the following screws securing the head strap to the headset:
Four 3.9 mm screws (two on each side)
Two 4.1 mm screws (one on each side)
Step 11
- Remove the two plastic spacers underneath the previously removed screws from the headset.
Remove the two plastic spacers underneath the previously removed screws from the headset.
Step 12
- Thread the headphone speaker wires out through the ends of the head strap.
Thread the headphone speaker wires out through the ends of the head strap.
Step 13
Remove the outer shell
- The four screws securing the outer shell are covered with black stickers. If the stickers are difficult to remove, simply press your T6 Torx driver through them.
The four screws securing the outer shell are covered with black stickers. If the stickers are difficult to remove, simply press your T6 Torx driver through them.
Step 14
- Use a T6 Torx screwdriver to remove the four 3.9 mm screws (two on top, two on bottom) securing the outer shell to the headset.
Use a T6 Torx screwdriver to remove the four 3.9 mm screws (two on top, two on bottom) securing the outer shell to the headset.
Step 15
- Insert an opening pick into the crease between the two halves of the outer shell.
- Slide the opening pick through the crease to dislodge the clips securing it to the headset.
- Only insert the opening pick as far as necessary. There are ribbon cables underneath the outer shell.
- Continue sliding the opening pick through each crease until all clips have been dislodged.
Insert an opening pick into the crease between the two halves of the outer shell.
Slide the opening pick through the crease to dislodge the clips securing it to the headset.
Only insert the opening pick as far as necessary. There are ribbon cables underneath the outer shell.
Continue sliding the opening pick through each crease until all clips have been dislodged.
Step 16
- Carefully slide each half of the outer shell off of the sensor array.
- Use caution not to snag any of the ribbon cables underneath.
Carefully slide each half of the outer shell off of the sensor array.
Use caution not to snag any of the ribbon cables underneath.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Valve Index Answers community for help.
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Sam Omiotek
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