Difficulty

Easy

Steps

10

Time Required

                          15 - 20 minutes            

Sections

2

  • Keyboard Panel
  • 7 steps
  • Charging Port
  • 3 steps

Flags

1

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Introduction

What you need

Step 1

              Keyboard Panel               
  • Turn off your HP Stream 11-r020nr by holding the power button down for 10 seconds.
  • Turn the device top down so the rubber feet are facing up.
  • Use a metal spudger to remove all the rubber feet off of the bottom of the device, including the small ones. There will be a total of 11 screws to remove.

Turn off your HP Stream 11-r020nr by holding the power button down for 10 seconds.

Turn the device top down so the rubber feet are facing up.

Use a metal spudger to remove all the rubber feet off of the bottom of the device, including the small ones. There will be a total of 11 screws to remove.

1024

Step 2

  • Using the Phillips #1 screwdriver, remove all 11 of the the 5mm screws.

Using the Phillips #1 screwdriver, remove all 11 of the the 5mm screws.

Step 3

  • Flip the laptop over and open the laptop.
  • Using the blue plastic opening tool, separate the keyboard plate from the main body by prying up starting around the bottom corners, prying the bottom up first and the sides second all the way around the whole keyboard plate.
  • Be gentle when lifting the keyboard up as there will be ribbon cables still attaching the keyboard to the base of the laptop.

Flip the laptop over and open the laptop.

Using the blue plastic opening tool, separate the keyboard plate from the main body by prying up starting around the bottom corners, prying the bottom up first and the sides second all the way around the whole keyboard plate.

Be gentle when lifting the keyboard up as there will be ribbon cables still attaching the keyboard to the base of the laptop.

Step 4

  • Use the black nylon spudger to flip the black tab up that holds the ribbon cable in place.
  • Lift the ribbon cable free.

Use the black nylon spudger to flip the black tab up that holds the ribbon cable in place.

Lift the ribbon cable free.

Step 5

  • Use the black nylon spudger to flip the black tab up that holds the large ribbon cable in place.
  • Pull the ribbon cable free from the base of the keyboard.

Use the black nylon spudger to flip the black tab up that holds the large ribbon cable in place.

Pull the ribbon cable free from the base of the keyboard.

Step 6

  • Remove the tape covering the ribbon cable.
  • Use the black nylon spudger to flip the black tab up that holds the ribbon cable in place.
  • Pull the ribbon cable away from the base of the laptop.

Remove the tape covering the ribbon cable.

Pull the ribbon cable away from the base of the laptop.

Step 7

  • After detaching the two large ribbon cables, carefully lean the keyboard against the screen.

After detaching the two large ribbon cables, carefully lean the keyboard against the screen.

Step 8

              Charging Port               
  • Pull the power cable away with your fingers.

Pull the power cable away with your fingers.

Step 9

  • Using the Phillips #1 screwdriver, remove the 4 mm screw.

Using the Phillips #1 screwdriver, remove the 4 mm screw.

Step 10

  • Lift and remove the charging port from the device.

Lift and remove the charging port from the device.

To reassemble your device, follow these instructions in reverse order.

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                                      with 4 other contributors 

                    Victoria McGregor                     

Member since: 04/09/2018

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                       Eastern Washington University, Team S1-G1, Carnegie Spring 2018                        

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Nenwarang - Oct 8, 2020

Reply

my hp stream is not charging will be the problem

Hp stream 14 is not charging pls help me out battery is dropping down instead of going up