Hp Photosmart Premium E All In One C310A Touch Pad Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          5 - 10 minutes

Sections

Touch Pad
4 steps

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Introduction

What you need

Step 1

              Remove the Mounting Screws

Tilt the touchscreen as far forward as possible.
Remove the two (2) 15mm T-10 Torx screws from behind the screen.

Tilt the touchscreen as far forward as possible.

Remove the two (2) 15mm T-10 Torx screws from behind the screen.

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Step 2

              Separate the Touchpad from the Printer

Once the screws are removed, apply a steady upward force on the front bottom corners of the screen until it pops loose.
Be careful to not move the screen too far from the printer before disconnecting it. You may damage the connections within the printer if you do.

Once the screws are removed, apply a steady upward force on the front bottom corners of the screen until it pops loose.

Be careful to not move the screen too far from the printer before disconnecting it. You may damage the connections within the printer if you do.

Step 3

              Disconnect the Ribbon Cables

Before removing the ribbon cable, flip the black bar up to unlock the cable. Grab the blue area of the cable near the connector and pull straight out of the socket.
Pull this plug straight out of the socket slowly.
Be careful when pulling out these ribbon cables. If you pull too hard or don’t unlock the cable, you can damage the connection.

Before removing the ribbon cable, flip the black bar up to unlock the cable. Grab the blue area of the cable near the connector and pull straight out of the socket.

Pull this plug straight out of the socket slowly.

Be careful when pulling out these ribbon cables. If you pull too hard or don’t unlock the cable, you can damage the connection.

Step 4

              Remove the Touchpad

Once the ribbon cables have been removed, your screen should be free of the printer.

Once the ribbon cables have been removed, your screen should be free of the printer.

To reassemble your device, follow these instructions in reverse order.

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Author

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                    Andrew Schaub

Member since: 10/23/2014

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Team

                       Michigan Tech, Team 1-4, Lauer Fall 2014                        

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                                            5 Guides authored

Terry O’Brien - Mar 28, 2016

It would be useful to know where this skill leads. Can one open up the touchpad and address the issue that makes it unresponsive? Where can one get a replacement screen? The HP site has all kinds of steps to correct a partially unresponsive keypad that assume the problem is software or firmware based. Maybe, but my experience was that HP’s suggestions do not fix what is probably a hardware problem. So, it’s great that one can get into the guts of the keypad, but given that HP isn’t forthcoming with replacement parts, suggesting where to get them, or what to try to fix the faulty pad would be very useful info. Just saying!

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Introduction

What you need

Team