Difficulty

Moderate

Steps

13

Time Required

                          15 - 20 minutes

Sections

1

  • RAM
  • 13 steps

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0

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Introduction

For more information about the technical specifications of this desktop, please visit HP’s Customer Support page at

https://support.hp.com/us-en/document/c0…

What you need

Step 1

              RAM
  • Turn off the computer by opening the start menu, clicking on the power symbol, and clicking “Shut down”.
  • Unplug all cables from the desktop.

Turn off the computer by opening the start menu, clicking on the power symbol, and clicking “Shut down”.

Unplug all cables from the desktop.

1024

Step 2

  • Remove the three 9.5 mm Phillips #1 screws that hold the removable panel in place.

Remove the three 9.5 mm Phillips #1 screws that hold the removable panel in place.

Step 3

  • Slide the removable panel towards the back of the computer and lift it off.

Slide the removable panel towards the back of the computer and lift it off.

Step 4

  • Remove the HP pocket media drive bay by pulling the black lever and sliding the bay towards the back panel.

Remove the HP pocket media drive bay by pulling the black lever and sliding the bay towards the back panel.

Step 5

  • Push the two prongs at the bottom of the front panel together and out of the computer.

Push the two prongs at the bottom of the front panel together and out of the computer.

Step 6

  • Push the two prongs at the top of the front panel apart and out of the computer.
  • Remove the front panel from the computer.

Push the two prongs at the top of the front panel apart and out of the computer.

Remove the front panel from the computer.

Step 7

  • Remove the single 7.9 mm Phillips #1 black screw located on the DVD drive and near the bottom of the front panel.

Remove the single 7.9 mm Phillips #1 black screw located on the DVD drive and near the bottom of the front panel.

Step 8

  • Disconnect the SATA data and SATA power cables from the back of the DVD drive.

Disconnect the SATA data and SATA power cables from the back of the DVD drive.

Step 9

  • Pull the metal lever and push the DVD drive out of the front panel.

Pull the metal lever and push the DVD drive out of the front panel.

Step 10

  • Push down the white clips that are holding the RAM.

Push down the white clips that are holding the RAM.

Step 11

  • Note the direction the RAM modules are facing and remove them.

Note the direction the RAM modules are facing and remove them.

Step 12

  • Insert the new RAM in the same direction the old RAM was facing.

Insert the new RAM in the same direction the old RAM was facing.

Step 13

  • Push the RAM down until the white clips have a hold on the RAM.
  • Pull the white clips up and into the RAM until you hear a click.

Push the RAM down until the white clips have a hold on the RAM.

Pull the white clips up and into the RAM until you hear a click.

To reassemble your device, follow these instructions in reverse order.

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Author

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                    Ashton Hill

Member since: 03/30/2020

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                       University of Memphis, Team S4-G17, Willis Spring 2020                        

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