Released 2011, and identified by model number dm1z-3000

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Keyboard keys are either broken, missing, or unresponsive.

Sometimes when the keys are not working, there might be a foreign object underneath the key. Make sure to check underneath the specific key(s) that is experiencing issues, and remove any debris carefully.

If the key(s) still do not work after you cleaned the debris, it may be caused by a loss of connection between the keys and the motherboard. Here is a guide to check if your key is functioning, and how to replace the faulty keys.

Laptop runs out of power very quickly even after being fully charged.

Make sure to check if the battery is properly inserted into the laptop. Also double check your laptop has been fully charged. There is a chance that the charger could not be properly functioning, but once you are certain it is a problem with the battery, use this guide to replace it.

Even after the laptop has been plugged in and charged, some laptops may experience rapid loss of power. This can be due to an old or damaged battery, here is a guide to replace the battery here.

The bottom of the laptop gets very hot, making it uncomfortable to the user. Also, some users have experienced the laptop powering down without any notice.

Be sure to check the fan and remove any excess debris by carefully using a compressed air duster.

If you are sure it is due to an inefficient fan, this is where you can obtain a new fan , and this guide shows you how to replace it.